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Warranty Administration


Warranty Administration is a product support function that outlines the processes and procedures associated with administering a company's warranty policy. There is a close and on-going working relationship between product support and warranty administration.

The goal of PES's warranty administration is to:

  • * Administer warranties in a fair and straight-forward manner in   accordance with the applicable contractual warranty terms
  • * Respond promptly to each customer concerning any current or potential    warranty claim
  • * Assist the customer in solving problems as efficiently and expeditiously   as possible in accordance with the terms of the contract

Product Engineering Services



National Parts Depot 31 Elkay Drive, Chester, NY 10918    Toll Free: (800) 524-8338 Ext. 2395 Outside U.S.: (845) 360-2395
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